General
How do I get started?
Create an account, choose your role, and follow the guided setup in your dashboard.
Is there a fee?
Platform and payment method fees may apply on successful payments. See Pricing.
Clients
How do payments work?
Fund milestones up front. Funds are released when you approve the work.
Can I request a refund?
Yes, open a dispute from the milestone if expectations are not met. We review per policy.
Freelancers
When do I get paid?
After client approval of the milestone, funds move to your balance for withdrawal.
How do I improve my profile?
Complete bio, skills, portfolio, and keep a strong delivery record for higher rankings.
Affiliates / BD Associates
Where is my referral link?
In your Affiliate dashboard. You can add UTM parameters and share across channels.
How are commissions calculated?
Per program rules set by CodexaServe. See the affiliate policy or contact support.